POW! Showbiz
  • POW! Recommends
  • Celebrity
  • Entertainment
  • Beauty
  • Culture
  • Fashion
  • Living
    • All
    • Health
    • Travel
    Test your skills at Enchambered

    Best things to do in October, from haunted houses to pumpkin patches

    Dr Primrose Freestone, a senior lecturer at the University of Leicester, says she avoids eating in certain settings — such as BBQs and picnics — and never asks for a doggy bag for her leftovers at restaurants

    BBQs, buffets and doggy-bags are a no-no and I’ll NEVER touch oysters: Microbiologist’s must-know guide on what (and WHERE) you shouldn’t eat

    Best Food Advent Calendars for 2023

    Best Food Advent Calendars for 2023

    Covid booster vaccine: Professor calls for UK to follow US in wider roll-out

    Covid booster vaccine: Professor calls for UK to follow US in wider roll-out

    ‘Everyone wrote me off but I’m glad I had a baby at 14 - like Lily Slater from EastEnders’

    ‘Everyone wrote me off but I’m glad I had a baby at 14 – like Lily Slater from EastEnders’

    How to remove mould: ‘Cost-effective’ item ‘removes mould’ and ‘prevents it growing back’

    How to remove mould: ‘Cost-effective’ item ‘removes mould’ and ‘prevents it growing back’

    Trending Tags

    • Music
Contact Us
No Result
View All Result
  • POW! Recommends
  • Celebrity
  • Entertainment
  • Beauty
  • Culture
  • Fashion
  • Living
    • All
    • Health
    • Travel
    Test your skills at Enchambered

    Best things to do in October, from haunted houses to pumpkin patches

    Dr Primrose Freestone, a senior lecturer at the University of Leicester, says she avoids eating in certain settings — such as BBQs and picnics — and never asks for a doggy bag for her leftovers at restaurants

    BBQs, buffets and doggy-bags are a no-no and I’ll NEVER touch oysters: Microbiologist’s must-know guide on what (and WHERE) you shouldn’t eat

    Best Food Advent Calendars for 2023

    Best Food Advent Calendars for 2023

    Covid booster vaccine: Professor calls for UK to follow US in wider roll-out

    Covid booster vaccine: Professor calls for UK to follow US in wider roll-out

    ‘Everyone wrote me off but I’m glad I had a baby at 14 - like Lily Slater from EastEnders’

    ‘Everyone wrote me off but I’m glad I had a baby at 14 – like Lily Slater from EastEnders’

    How to remove mould: ‘Cost-effective’ item ‘removes mould’ and ‘prevents it growing back’

    How to remove mould: ‘Cost-effective’ item ‘removes mould’ and ‘prevents it growing back’

    Trending Tags

    • Music
No Result
View All Result
POW! Showbiz
No Result
View All Result

Coronavirus forces STA Travel UK out of business, leaving travellers chasing refunds

by POW! Showbiz
August 21, 2020
3 min read
0
Coronavirus forces STA Travel UK out of business, leaving travellers chasing refunds
Share on FacebookShare on Twitter

RELATED STORIES

Test your skills at Enchambered

Best things to do in October, from haunted houses to pumpkin patches

September 29, 2023
Northumberland National Park Authority believes the tree was deliberately chopped down

Hunt for the Sycamore Gap vandals as 300-year-old world-famous tree is cut down overnight – and theories mount that ‘professionals who knew what they were doing’ are behind it

September 28, 2023

STA Travel UK has gone out of business, the Civil Aviation Authority (CAA) has said, in news that will leave thousands of customers chasing refunds.

The company employed about 500 staff in 50 high street branches and its central London headquarters. It is the latest travel business to shut down after global tourism ground to a halt as a result of the coronavirus pandemic.

Download the new Independent Premium app

Sharing the full story, not just the headlines

The long-established agency – whose initials are derived from its original parent company, Student Travel Australia – specialised in cheap air fares and adventure tours for young people.


When restrictions started coming into effect in March, many trips were cut short or did not begin. Long-stay trips to distant destinations, which was the mainstay of STA Travel, have since been near-impossible to undertake.

On Thursday, Qantas said that it would not operate intercontinental flights to and from Australia before the second half of 2021.

Read more

Australia and New Zealand were key markets for STA Travel UK.

The website carries the message: “To our valued customers. Due to the recent announcement that STA Travel UK has ceased trading, unfortunately our travel experts are unable to assist you at this time.

“Please be assured that if you had a previous booking with us, or hold a live booking, you will receive further communication in the coming days. We are sorry for the inconvenience and the limited information available to you at this time.”

Thousands of customers whose trips were cancelled have been trying to claim money back for months, with the company offering only partial refunds or vouchers.

The CAA told customers: “We are aware of a number of consumers whose bookings have been cancelled by STA Travel Ltd as a result of government advice or flight cancellations.

“Consumers that have accepted valid refund credit notes or are due refunds for the cancellation of their Atol-protected booking will be able to submit a claim to Atol through our online portal.”

“If consumers have a flight-only booking that was Atol protected, they will only be able to make a claim if they are still due to travel and have not received a valid ticket.

“Otherwise, consumers should speak to their airline, including if the flight has been cancelled or they have received a voucher for a cancelled flight.”

A spokesperson for Abta, the travel association, said: ”People will have used STA Travel to book package holidays as well as individual air tickets.

“The majority of holidays sold were flight-inclusive packages, which are protected by Atol, and scheduled airline tickets only, which should proceed as normal.

“Non-flight-based packages will be protected by Abta.

“If customers booked a package holiday through STA Travel, and the holiday is provided by another tour operator, they will need to contact the tour operator, who should be able to confirm that their booking will go ahead as normal.

“STA Travel will be a name that is familiar to most people who will have used them to travel or been aware of their name on the high street, and this distressing news will sadly affect the livelihoods of hundreds of employees.”

The company was licensed to carry about 30,000 package holidaymakers a year under its Atol bond. Many more customers bought flight-only tickets or land arrangements, which do not have the same protection.

The agency’s Swiss parent, STA Travel Holding AG, filed for insolvency on Thursday but said that it hoped individual businesses could continue trading.

“Sales have not picked up as anticipated, due to consumer uncertainties, further restrictions and renewed lockdown measures, which are expected to largely continue into 2021,” it said in a statement. “As a consequence, STA Travel Holding AG, is filing for insolvency.”

Source link

Tags: ABTAAtolBusinesschasingCivil Aviation AuthorityCoronavirusforcesleavingNews & AdvicerefundsSTASTA TraveltravelTravellers

Recent Stories

  • Best things to do in October, from haunted houses to pumpkin patches
  • BBQs, buffets and doggy-bags are a no-no and I’ll NEVER touch oysters: Microbiologist’s must-know guide on what (and WHERE) you shouldn’t eat

Categories

  • Beauty
  • Celebrity
  • Culture
  • Entertainment
  • Fashion
  • Health
  • Living
  • News
  • POW! Recommends
  • Travel
  • Cookie Policy
  • Privacy Statement
  • Opt-out preferences
  • Imprint
  • Disclaimer

© 2020 POW! Showbiz

No Result
View All Result
  • POW! Recommends
  • Celebrity
  • Entertainment
  • Beauty
  • Culture
  • Fashion
  • Living
Manage your privacy
We use cookies to optimize our website and our service.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
Manage options
{title} {title} {title}
Manage your privacy
We use cookies to optimize our website and our service.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
Manage options
{title} {title} {title}